The Zoo Factory Reviews
(Rated by 4 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
%OFFFREE SHIPPING
GREAT OFFER
Overall Rating
4.5
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Shipping & Delivery4.0
- Return Policy4.5
- Good Value5.0
- Customer Service4.5
Recent Customer Reviews (4)
Layla Kadyrov
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Birgitta Eyðfinnsdóttir
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Dylan King
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Shirley Smith
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The Zoo Factory Pricing
8-inch animals
$10.00
16-inch animals
$14.00
Payment Methods
Accepted Payment Options:
Prices for items on Thezoofactory.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For The Zoo Factory credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
The Zoo Factory Pros & Cons
Pros
1
High Quality Stuffed Animals: The Zoo Factory offers high-quality stuffed animals that are well-stuffed and durable.
2
Fun and Interactive: The stuffed animals are designed for fun and interactive activities, such as stuffing them by hand, which makes them a great party activity.
3
Excellent Customer Service: The company provides excellent customer service, with quick responses to inquiries and helpful staff.
4
Fast Shipping: The Zoo Factory offers fast shipping, even to the East coast, which ensures timely delivery of orders.
5
Customization Options: They offer customization options for orders, such as personalized certificates and party packages, which adds to the fun and uniqueness of the experience.
CONS
1
Limited Information on Website: Some users have reported confusion with the website's status updates and order tracking, although this was resolved quickly with customer service.
2
Shipping Time Variability: While most users experienced fast shipping, some noted that standard shipping might take longer than expected, especially for those accustomed to Amazon Prime's expedited options.
The Zoo Factory Features and Benefits
Features
High Quality Stuffed Animals
well-stuffed and durable
Fun and Interactive
designed for fun and interactive activities such as stuffing by hand, great party activity
Excellent Customer Service
quick responses to inquiries and helpful staff
Fast Shipping
ensures timely delivery even to the East coast
Customization Options
personalized certificates and party packages adding fun and uniqueness
Personalized Stuffed Animals
choose from a variety of animals including kittens, dogs, tigers, penguins, dragons, and unicorns
Outfits and Accessories
dress stuffed animals in sports outfits, dance outfits, costumes, vests, shoes, and sunglasses
Stuffable Animal Kits
available in 8-inch and 16-inch sizes, allow children to stuff without sewing
Birth Certificate and Wishing Star
adds to the personalized experience
Eco-Friendly Stuffing
option for customers preferring sustainable materials
Pre-Stuffed Option
convenience for customers, or purchase stuffing separately to stuff themselves
Internal Closure
houses the stuffing securely even if Velcro closure is opened
Family-Owned Business
woman-owned family business emphasizing customer satisfaction and careful handling in Phoenix, AZ
Wholesale and Retail Options
caters to both with discounts and promotions for wholesale orders
Voice Recording Option
record a special message during customization